Our clients are the most important part of our business. Our first responsibility is to ensure that our clients receive the best quality accounting and auditing services, tax advice, management consulting, and training services. Our services must provide good value to our clients and help them to operate their organizations well and run their businesses profitably.
We assist individuals and organizations in all communities of the Northwest Territories and Nunavut to realize their social, cultural and economic aspirations. Our clients expect full confidentiality when they entrust us with their information.
Our clients expect a higher quality of service from us than our competitors and recognize the value of premium service. Our fees will reflect fair compensation for this value.
We are what makes it possible to serve our clients. All people in our firm are given opportunities to improve their skills and to contribute ideas for improving the way we operate. People are rewarded on the basis of their commitment, skill and contribution to the collective value produced by the firm.
We treat each other with courtesy, dignity and respect. We must be mindful of ways to help the members of our firm to fulfill their family responsibilities and personal goals. Working at our firm should be challenging, fun and rewarding.
Our business is what allows our people to work and our clients to be served. We all have a responsibility for keeping it healthy. Our business must operate profitably in order to maintain services for our clients and provide secure jobs for our employees and partners. We intend to maintain a leading position in our market. We do this by adopting new developments in our profession, always striving to reduce the costs of our business and the expenses of our clients, integrating new technologies and products into our operations, and through ongoing development of our own professional capabilities.